Effective Date : October 2025

Entity : PhotonX Technologies Pvt. Ltd

Privacy Policy

WeNext.ai ("we", "our", or "us") respects your privacy and is committed to protecting your data. This Privacy Policy explains how we collect, use, store, and protect data obtained through our website, platform, and Meta APIs.

• Information We Collect

  From Users: Business name, email address, phone number, and login details.

  From Meta APIs : WhatsApp Business Account IDs, Phone Number IDs, Template metadata, and Message delivery reports.

  We do not collect or store personal Facebook profile data such as friends, gender, or birthday.

• How We Use This Information

  PhotonX collects and processes your personal information for purposes such as:

  • To enable WhatsApp Business onboarding via Meta Embedded Signup Flow.
  • To sync templates and manage message delivery via WhatsApp Cloud API.
  • To provide analytics, campaign tracking, and chat management.
  • To send essential service notifications and system updates.

• Data Sharing

  We never sell or share user data with third parties.

  Platform Data from Meta is used only for legitimate business purposes within WeNext.ai.

  Service providers (e.g., AWS) may process data strictly under PhotonX's control and contractual data protection terms.

• Data Retention

  We retain business data only as long as the account remains active or as required by law.

  Users may request deletion of data by contacting support@photonxtech.com.

• Security

  We employ industry-standard security practices:
  

  • Encrypted data transmission (TLS 1.2/1.3)
  • Encrypted data storage (AES-256)
    
  • Periodic access audits and restricted personnel access

• User Rights

  Users may request:

  • Access to their stored data
  • Correction or deletion of inaccurate data
  • Withdrawal of consent at any time

• Compliance

  WeNext.ai complies with:

  • Meta Platform Terms and Developer Policies
  • WhatsApp Business Policy
  • Applicable Indian Data Protection and IT Laws
  • GDPR principles for international users

• Updates

  This Privacy Policy may be updated periodically to reflect new regulations or product features. Updates will be posted at this same URL.

• Contact

  For privacy or compliance inquiries:

  Email : privacy@photonxtech.com

  Legal : legal@photonxtech.com